Communications

• Technology Use Guidelines
• Technology Support Proceedures
• Online Technology Support and Resources
• Some Useful Sites for Software Download

GUIDELINES/POLICIES FOR INTERNET/TECHNOLOGY USE

1. I will be polite and use appropriate language.
2. I will keep personal information, such as my address and phone number or that of other students and teachers confidential.
3. I will use only the Internet account authorized to me.
4. I will assume that all information accessible via the Internet is copyrighted.
5. I will seek and access only material that is considered appropriate to a school setting and educational use.
6. I understand that i am and will be absolutely held responsible for my actions.

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Proceedures for Technical Support

1. Students should first direct any technical problems to teachers in class and gain approval before attempting to trouble shoot. Failure to adhere to this policy will lead to serious consequences and restricted user privileges.
2. Teachers should only attempt to troubleshoot problems or give approval to students to trubleshoot problems which they are familiar with and competent in solving.
3. Please dont take chances with troubleshooting! If you don't have the competence and ability to handle a technical problem, please contact the Tech support team or help desk immediately for help. you can reach the Tech Support team by email or Phone (1-800-TEC-HELP) at anytime between the hours of 7:30 Am and 4:30pm everyday from Monday ~ Friday .
4. Don't attempt to do any sofware and hardware changes or installations without consulting with the Tech Support team. A violation of this policy will lead to the locking up of your computer instantly after disregarding the notice on the screen " You Do Not Have Administrative Rights to perform this Opereation."

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Online Tech Support

• FiveStar Technical Support: http://www.5starsupport.com/tutorial/basic_maint.htm. This is a site that provides technical support for various problems. Users can gain a lot in learning how to perform basic hardware and software installations, desktop cleaning, troubleshooting PC's, etc.
• Protonic.com Tech Support: http://www.protonic.com/. This site provides useful free tech support for users in form of discussion forums, news letters, asking questions online and receiving feedback by other participants and experts etc.
• Cyber Walker- Tech Help that is really useful: http://www.cyberwalker.net/index.html
• Ask an Expert - http://www.askanexpert.com/

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Some Useful Sites for Software Downloads

• Shareware: http://www.sharewareorder.com/Video-8-Category-93.htm

This is a very good resource links for various software (shareware) that will enhance your multimedia capabilities. This resource link can be used by students, teachers and parents.

 

• Registry Fix: http://www.registryfix.com/?hop=janhanal. Corrupt registry files often cause serious problems for your PC. You can solve such problems by installing software such as Registry fix and lot more. However, the choice of software to fix your registry problem is absolutely your responsibility.

•  PC Error Doctor: http://trojan-scan.com/ErrorDoctor_FreeDownload.htm. This is a link to another PC maintenance tool. You can visit this site and read reviews and features of this software to see if they meet your needs. Note: We are not responsible, promoting, neither marketing nor making recommendations for the use of these software described on this page. 

For Technical Support , please feel free to contact

Patrick Kelvin Saidu

Tel: 225-806-0125

ELRC Dept

LSU College of Education

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